Privacy Policy

Bunora operates this store and website, including the data, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Bunora is powered by Shopify technology, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean any information that identifies you or can reasonably be linked to you or another individual. Personal information does not include information collected anonymously or information that has been de-identified so that it cannot identify you or reasonably be linked to you. We may collect or process the following categories of personal information—including inferences derived from such information—depending on how you interact with the Services, where you reside, and what is permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address.

Financial information including credit card numbers, debit card numbers, financial account information, payment card details, financial account details, transaction details, payment method, payment confirmation, and other payment-related information.

Account information including your username, password, security questions, preferences, and settings.

Transaction information including the products you view, add to your cart, save to your wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.

Communications with us including information you provide when communicating with us, such as when you submit a customer service request.

Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

Usage information including information about your interaction with the Services, such as how and when you use or browse them.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use the Services, communicate with us, or provide us with your personal information in any other way.

Automatically through the Services, including information collected from your device when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies.

From our service providers, including when we engage them to enable certain technologies or when they collect or process your personal information on our behalf.

From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Providing, customizing, and improving the Services. We use your personal information to provide the Services, including fulfilling our agreement with you, processing payments, managing your orders, remembering your preferences and products of interest, sending account-related notifications, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, allowing you to post reviews, and providing a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal information to customize and improve the Services.

Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending you commercial, advertising, and promotional communications by email, text message, or postal mail, and displaying online advertisements for products or services on the Services or other websites, including based on products you have previously purchased, added to your cart, or other activities performed through the Services.

Security and fraud prevention. We use your personal information to authenticate your account, provide a secure shopping and payment experience, detect, investigate, or take action regarding potential fraudulent, illegal, dangerous, or malicious activity, protect public safety, and maintain the security of our services. If you choose to use the Services and create an account, you are responsible for maintaining the confidentiality of your login credentials. We strongly recommend that you do not share your username, password, or other account information with anyone.

Communications with you. We use your personal information to provide customer support, respond to your requests, provide effective services, and maintain our business relationship with you.

Legal purposes. We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement agencies or government authorities, as well as to investigate or participate in civil discovery, potential or actual litigation, or other legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

• With Shopify, service providers, and other third parties that provide services on our behalf (such as IT management, payment processing, data analytics, customer service, cloud storage, order management, and shipping).

• With business and marketing partners to provide marketing services and display advertising. For example, we use Shopify to support personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information according to their own privacy policies. Depending on where you reside, you may have the right to request that we do not share information about you for personalized advertising and marketing purposes based on your online activity across different merchants and websites.

• When you direct us, request, or otherwise consent to the disclosure of certain information to third parties, such as to ship products to you or through the use of social media widgets or login integrations.

• With our affiliates or generally within our corporate group.

• In connection with a business transaction, such as a merger or insolvency proceeding, to comply with applicable legal obligations (including responding to subpoenas, search warrants, or similar requests), to enforce our Terms of Service or applicable policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Our Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. To provide and improve the Services, information you submit through the Services will be transmitted to and shared with Shopify and third parties that may be located in countries other than your own.

Additionally, to help protect, develop, and improve our business, we use certain advanced Shopify features that incorporate data and information obtained from your interactions with our store, other merchants, and the Shopify platform itself. To provide these advanced features, Shopify may use personal information collected from your interactions with our store, other merchants, and the Shopify platform.

In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights regarding the use of your information for these purposes. For more information about how Shopify uses your personal information and the rights you may have, please visit the Shopify Consumer Privacy Policy at https://privacy.shopify.com/en.

Depending on where you reside, you may exercise certain rights regarding your personal information through the Shopify privacy portal.

Third-Party Websites and Links

The Services may include links to websites or other online platforms operated by third parties. If you access links that direct you to websites not affiliated with or controlled by us, we recommend that you review their privacy and security policies and other terms and conditions. We do not guarantee or accept responsibility for the privacy or security practices of such websites, including the accuracy, completeness, or reliability of the information contained on them.

Information you provide in public or semi-public areas—including information shared on third-party social media platforms—may also be visible to other users of the Services and users of those third-party platforms, without limitations on its use by us or third parties. The inclusion of such links does not, by itself, imply endorsement of the content of those platforms or their owners or operators, unless expressly stated on the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age permitted by applicable law in your jurisdiction. If you are a parent or legal guardian of a child who has provided us with personal information, you may contact us using the information provided below to request its deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) personal information of individuals under the age of 16.

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “absolute security.” Additionally, any information you send to us may not be protected during transmission. We recommend that you do not use unsecured channels to send sensitive or confidential information.

The length of time we retain your personal information depends on several factors, such as the need to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable agreements and policies.

Your Rights and Choices

Depending on where you reside, you may have some or all of the following rights regarding your personal information. However, these rights are not absolute, may only apply in certain circumstances, and in some cases we may decline your request where permitted by law.

Right of access. You may have the right to request access to the personal information we hold about you.

Right to deletion. You may have the right to request that we delete the personal information we hold about you.

Right to correction. You may have the right to request correction of inaccurate personal information we hold about you.

Right to data portability. You may have the right to receive a copy of your personal information and request that we transfer it to a third party in certain circumstances and with certain exceptions.

Communication preferences. We may send you promotional emails, and you may opt out at any time by using the unsubscribe option included in our emails. If you opt out, we may still send you non-promotional emails, such as those related to your account or orders.

If you reside in the United Kingdom or the European Economic Area (EEA), subject to local legal exceptions and limitations, you may also have the following rights:

Right to object and restrict processing. You may have the right to request that we stop or limit the processing of your personal information for certain purposes.

Withdrawal of consent. Where processing of your personal information is based on your consent, you have the right to withdraw that consent. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

You may exercise any of these rights through the methods provided in the Services or by contacting us using the contact details below. For more information about how Shopify uses your personal information and the rights you may have—including rights related to data processed by Shopify—please visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request, as permitted or required by applicable law. In accordance with applicable law, you may appoint an authorized representative to submit requests on your behalf. Before accepting a request submitted by a representative, we may require proof that the representative has been authorized to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request within a reasonable timeframe as required by applicable law.

Complaints

If you have a complaint about how we handle your personal information, please contact us using the contact details below. Depending on where you reside, you may have the right to appeal our decision by contacting us through the details provided below or to submit a complaint with your local data protection authority. For the EEA, you can find a list of data protection authorities here.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country where you reside.

If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will use recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses (SCCs) or any equivalent contract issued by the competent UK authority, as applicable, unless the transfer is made to a country recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated version of this Privacy Policy on this website, update the “Last Updated” date, and provide notice of changes as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please email us at mybunora@outlook.com.